For players 21+ • Play responsibly

aec44 Responsible Gaming
Your safety is our priority

aec44 believes entertainment should be enjoyable, not stressful. Enjoy a safe and balanced gaming experience with our safety tools and support team.

What is Responsible Gaming?

Responsible gaming means enjoying online gaming or betting as a fun form of entertainment — while maintaining conscious control over your time, money, and emotions. At aec44, we believe every player has the right to know when to stop, how much is right to spend, and how to get help if a problem arises.

To ensure responsible gaming, aec44 provides several effective tools. From setting deposit limits to taking a temporary break or full self-exclusion — everything is in your control. Our 24/7 support team is always ready to help in Bengali.

Remember: Online casino and betting is only for players aged 21 or above. aec44 strictly prohibits minors from creating accounts or gaming.

Always keep your gaming within your budget. Never play with borrowed money or funds you need for essential expenses. Placing increasingly larger bets in an attempt to recover lost money — known as "chasing losses" — is a clear sign of problematic behaviour. aec44 is always here for you, so if you have any concerns, contact us immediately.

Our Safety Tools

Deposit Limits

Set a maximum deposit amount per day, week, or month. Once a limit is set it takes effect immediately, while increasing a limit requires a 72-hour waiting period.

Session Time-Out

Use the option to automatically end your session after a set period. Pause your account for 24 hours, 48 hours, or 7 days.

Self-Exclusion

If you need a long-term break, close your account for anywhere from 30 days up to permanently. This decision takes effect immediately and is not easy to reverse.

Betting History Review

View your complete gaming history and transaction list at any time. Track how much you are spending with full transparency.

24/7 Support Team

If you feel something is wrong, contact us immediately in Bengali via live chat. Our trained support team is always ready.

Account Verification

Keep your account secure through age and identity verification. We strictly follow the KYC process to prevent access by minors.

Warning Signs of a Problem

The behaviours listed below may be signs of problematic gaming. If you notice any of these in yourself or someone close to you, seek help immediately.

  • Repeatedly placing larger bets to try to recover money you have lost
  • Hiding your gaming from family or friends
  • Betting with money meant for essential expenses or playing with borrowed money
  • Feeling restless, anxious, or irritable when not gaming
  • Wanting to stop playing but being unable to, or failing repeatedly to do so
  • Neglecting work, studies, or family responsibilities because of gaming
  • Turning to gaming to relieve stress or loneliness

Assess Yourself

Ask yourself the questions below. If you answer "yes" to more than one, take a break and do not hesitate to seek support.

  • Have you spent more than your budget in the past month?
  • Is gaming affecting your sleep or eating?
  • Have people close to you expressed concern about your gaming?
  • Do you feel angry or frustrated after a loss?
Answering honestly takes courage. aec44's support team will help you without judgement.

How to Self-Exclude

Self-exclusion is an important and courageous step. Follow the steps below to easily activate this feature.

1

Log In

Log in to your aec44 account and go to account settings.

2

Responsible Gaming Section

Open the "Responsible Gaming" menu.

3

Choose a Period

Select your preferred duration from 30 days, 6 months, 1 year, or permanent exclusion.

4

Confirm

Confirm your request. It will take effect immediately and the support team will send a confirmation by email.

Direct help: If you have trouble activating self-exclusion, contact us via live chat or email us at: [email protected] — we will help complete the process on your behalf.

Protecting Minors Is Our Responsibility

aec44 strictly verifies age. No one under 21 years of age may create an account or play on this platform. If you have children or teenagers at home, use parental control software on your devices and keep your login details secure.

Budget and Limit Management

Maintaining financial control is at the heart of responsible gaming. At aec44 the minimum deposit amount is ৳100 and the minimum withdrawal is ৳800. These limits give you the option to play with small amounts.

Once you set a deposit limit, you will not be able to deposit more than that amount within the specified time period. This is one of the most effective ways to prevent overspending. Lowering a limit takes effect immediately, but increasing a limit is subject to a cooling-off period.

Remember: Always play with money that, if lost, will have no impact on your daily life. Never bet with money set aside for rent, food, or education.

Quick Reference

Minimum Deposit
৳100
Minimum Withdrawal
৳800
Withdrawal Time
Within 30 minutes to 3 hours
Support
24/7 Live Chat in Bengali

Tips for Healthy Gaming

Set Your Limits

Before you start gaming, ask yourself — how much time and money will I spend today? Set those limits first, then play.

Take Breaks

Take a break of at least 10 to 15 minutes every hour. Get up, walk around, drink some water. Never game non-stop for hours on end.

Mental Health

Do not play when you are angry, sad, or under stress. Decisions made driven by emotion are always harmful.

Talk to Your Family

Let someone you trust in your family know that you enjoy gaming. Being open keeps you accountable.

Do Not Expect to Win

Gaming is for entertainment, not as a source of income. Enjoy winning when it happens, but accept losing as a normal part of it.

Avoid Alcohol

Never place bets after consuming alcohol or other substances. Your judgement is weakened in that state.

Responsible Gaming FAQ

Log in to your account settings and go to the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while increasing a limit is subject to a cooling-off period.

It is not possible to reactivate your account until the set period has passed. For permanent self-exclusion, there is no option to reactivate the account. This is intentionally designed that way so the decision remains in effect.

Speak to our support team in Bengali via 24/7 live chat or email us at [email protected]. Our trained team will handle your situation with full confidentiality and help you take the steps you need.

A time-out is a short-term break — usually from 24 hours up to 7 days. It is for taking a rest. Self-exclusion is long-term — from 30 days up to permanent. It applies to serious cases. In both cases, access to the account and placing bets are suspended.

Notify our support team immediately. Change your password and make sure your login details are kept secure. Use parental control software on devices shared within the family. aec44 treats the protection of minors as its highest priority.

Yes, completely free. Deposit limits, time-out, self-exclusion, and gaming history review are all available at no cost to aec44 account holders. Assistance from our support team is also completely free.

Learn More and Enjoy

Play responsibly and enjoy the best games and features at aec44. Check the FAQ if you have questions.

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FAQ

Get answers to common questions on our detailed FAQ page.

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